Speed is dependent on coverage, congestion, or prioritization of the local carrier.

However, if you experience slow network speeds, please try the troubleshooting below.

Apple

A. Manually perform Network Selection

  1. Go to [Settings] - Select [Cellular/Mobile Data]

  2. In Data Plans, select your eSIM profile (“Secondary”/”Travel”)

  3. Choose [Network selection]

  4. Deactivate the automatic mode in order to perform a manual search

  5. When the list of available networks is displayed, select the name of telecom in the country in which you are located

B. Reset the network connection.

  1. Turn on Airplane mode on your phone, wait for 15 seconds

  2. Turn off airplane mode to reset the network connection

C. Set the device to 3G temporarily

  1. Go to [Settings] – [Mobile Data]

  2. In “Data Plans”, select your eSIM profile

  3. Tap [Voice & Data]

  4. select 3G temporarily

Samsung